Many students initially seek assistance from faculty or staff members when they are having problems meeting their academic responsibilities. Others don’t seek the assistance directly but may display warning signs that they are having difficulties managing their academic and personal life. When talking to a student, remember to:
- Talk to the student in private.
- Express your concern. Be as specific as possible when stating your observations and reasons for concern.
- Listen carefully to everything the student says.
- Repeat the essence of what the student has told you so your attempts to understand are communicated.
- Avoid criticizing or sounding judgmental.
- Consider the Counseling and Consultation Service as a resource and discuss referral with the student.
- If the student resists referral and you remain uncomfortable with the situation, contact the Counseling and Consultation Service to discuss your concern.
Learn more about how to respond
Request a REACH training – REACH is a training program provided by OSU Suicide Prevention to help students, faculty and staff to directly teach how to help prevent suicide. You’ll learn the risks, warning signs and how to intervene.
Faculty Online Training – At-Risk is an online, interactive gatekeeper training simulation for students, staff, & faculty to learn the common indicators of psychological distress and how best to approach an at-risk student for referral to the counseling center.
OSU Counseling and Consultation Service – Get more information on support and resources for Ohio State students.